Overview

This course emphasizes the critical role of public reporting in promoting transparency, accountability, and trust within organizations, especially in healthcare, education, and public service sectors. Participants will explore how openly sharing performance data, safety metrics, and quality outcomes drives improvements and fosters stakeholder confidence. The program covers best practices for preparing, publishing, and communicating public reports that are accurate, meaningful, and accessible. Through real-world examples and hands-on exercises, learners will develop strategies for balancing transparency with sensitivity, ensuring data is used to inspire positive change rather than fear or confusion.