Overview
This course focuses on developing the skills and techniques required to conduct effective and impactful performance appraisals. Participants will learn how to evaluate employee performance fairly, set clear expectations, and deliver constructive feedback that promotes growth. The course covers key elements such as preparing for the appraisal process, identifying performance criteria, and managing difficult conversations. Emphasis is placed on creating a two-way feedback culture where employees feel heard and valued. Participants will explore best practices for conducting both formal and informal appraisals and will learn how to use performance data to make informed decisions. By the end of the course, participants will be equipped to handle appraisals confidently, improve employee performance, and contribute to overall organizational success.
- Hands-on techniques for delivering constructive feedback and managing performance conversations
- Real-world case studies on overcoming challenges during performance appraisals
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Introduction to Performance Appraisals
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Setting Clear Performance Expectations
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Preparation for the Appraisal Process
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Conducting the Appraisal Meeting
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Giving Constructive Feedback
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Handling Difficult Conversations
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Setting Performance Goals and Development Plans
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Evaluating Employee Strengths and Areas for Improvement
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Using Data and Metrics in Appraisals
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Post-Appraisal Follow-Up and Feedback