Overview

This course equips leaders and managers with the skills to drive employee performance and engagement through structured performance management and developmental coaching. Participants will learn how to set clear expectations, conduct effective performance reviews, and provide feedback that inspires growth. The course blends goal-setting frameworks, performance metrics, and coaching methodologies to enhance accountability and motivation across teams. It emphasizes continuous dialogue, employee empowerment, and aligning individual performance with organizational objectives. Learners will also explore techniques for managing underperformance, recognizing high achievers, and creating personal development plans. Practical tools, real-life scenarios, and coaching simulations help participants build the confidence to manage people with empathy and clarity. By the end, attendees will be able to foster a high-performance culture based on trust, communication, and consistent development.