Overview

This course offers detailed training in Quality Function Deployment (QFD), a powerful method to ensure product and service development aligns with user needs. Participants will gain a deep understanding of how to translate customer requirements into clear technical specifications using QFD tools like the House of Quality.

Through step-by-step guidance and practical exercises, learners will explore how to deploy QFD in cross-functional teams, improve internal communication, and enhance quality outcomes across various industries. This training is ideal for professionals in quality management, engineering, product development, and operations seeking structured methods to boost performance and customer satisfaction.