Overview

This program introduces participants to Six Sigma methodologies with a strong focus on the DMAIC framework—Define, Measure, Analyze, Improve, and Control. Designed for professionals committed to performance excellence, this course provides a structured approach to identifying problems, reducing variation, and improving business processes.

Participants will learn how to:

• Define problems clearly and align improvement efforts with business goals.

• Measure current performance to establish baselines and identify inefficiencies.

• Analyze data to uncover root causes and process bottlenecks.

• Improve workflows by applying targeted solutions to reduce waste.

• Control future performance using monitoring systems and standard procedures.

The course emphasizes statistical thinking, data-based decision-making, and structured project management as core elements of the DMAIC cycle. Participants will explore a range of Six Sigma tools and techniques that are applicable across industries such as manufacturing, healthcare, logistics, and service sectors.

This training equips professionals with practical skills to lead continuous improvement initiatives, enhance customer satisfaction, and build high-performance operations.