Overview

This course offers an in-depth exploration of strategic planning processes and performance excellence principles that help organizations achieve sustainable success. Participants will learn the critical elements of strategic planning, including vision and mission development, environmental analysis, goal setting, and the formulation of actionable strategies. The program focuses on performance excellence frameworks like the Balanced Scorecard, Six Sigma, and the EFQM Excellence Model, teaching participants how to measure, track, and improve performance across all levels of the organization. By the end of the course, participants will be able to develop a robust strategic plan, align organizational efforts to key performance indicators (KPIs), and continuously drive excellence in operations.