Overview

This course provides a detailed exploration of value chain analysis as a critical tool for gaining and sustaining competitive advantage. Participants will learn how to map out the value chain within their organization and identify opportunities to enhance efficiency, reduce costs, and create value. By analyzing each stage of the value chain—from inbound logistics to after-sales service—participants will be able to pinpoint areas for improvement, innovation, and differentiation. The course will also cover how organizations can leverage their value chain to achieve strategic goals, enhance customer satisfaction, and outperform competitors in the marketplace.