Overview

This course introduces participants to process variation concepts and the practical application of control charts for monitoring stability and performance. Through hands-on sessions, participants will explore the difference between common and special cause variations and how quality control charts can be used to detect and respond to process shifts effectively.

Learners will gain expertise in constructing, reading, and interpreting various chart types, including those for variables and attributes. The training includes step-by-step guidance on how to create control charts in Excel, enabling professionals to integrate these tools directly into their workflow for real-time monitoring.

The program also includes comparisons between statistical charts and visual planning tools such as the WPF Gantt Chart, helping learners understand when each tool is best applied. A brief section on control flow chart development ensures that participants can visualize entire quality processes for continuous improvement initiatives.