Overview

This course provides participants with a comprehensive understanding of the Balanced Scorecard (BSC) as a strategic management tool designed to align organizational goals with performance measures. Learners will explore the four key perspectives of the BSC—financial, customer, internal processes, and learning & growth—and how to use them to translate strategy into actionable objectives and metrics. The course also covers how to monitor and adjust strategic alignment to ensure long-term success. By the end of the program, participants will be equipped to implement the Balanced Scorecard framework effectively in their organizations to drive performance and achieve strategic goals.