Overview
This course provides practical guidance for managing and resolving conflicts that arise within project teams and among key stakeholders. Participants will explore the root causes of conflict in project environments, learn to recognize early warning signs, and apply proven resolution strategies. Emphasis is placed on fostering constructive dialogue, preserving professional relationships, and aligning diverse interests to keep projects on track. The program blends theory with hands-on scenarios to build confidence in turning conflict into collaboration.
- Interactive conflict resolution role-plays and team simulations.
- Practical tools for conflict mapping, mediation planning, and follow-up tracking.
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Understanding Conflict in Project Settings
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Conflict Management Styles and Approaches
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Effective Communication During Conflict
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Facilitating Conflict Resolution in Teams
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Stakeholder Conflict and Alignment
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Conflict Prevention Strategies
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Handling Conflict in Virtual and Hybrid Teams
Navigating Conflict in Project Teams and Stakeholders
AED90.00
AED100.00